A Field Inspection Form Stored Site Photos on a Public Cloud for 6 Months. Nobody Knew.

IT backlog was 14 months. The ops team built a form in a free SaaS tool. Regulated data leaked to an unapproved cloud before anyone noticed.

CIOCOOCISO

Last updated

Business Problem

The operations team needed a field inspection form with photo capture for site audits. IT estimated 14 months to delivery. The team signed up for a free-tier form builder and deployed it in a week. For six months, field inspectors captured site photos (including images of restricted infrastructure, access points, and security configurations) that were stored on a public cloud server outside the approved data residency jurisdiction. The tool had no access controls, no audit trail, and no data retention policy. The breach was discovered during a routine security review.

Current Challenges

  • IT backlogs stretched 14 months. The ops team could not wait and solved the problem with the fastest available option, regardless of governance.
  • Eight similar ungoverned tools were discovered across departments during the security review. None met data residency requirements.
  • When IT did build custom solutions, maintenance consumed 3× the development cost within two years, making the economics unsustainable.
  • Business teams had no governed alternative that was faster than the shadow tools they were adopting.

How the Platform Solves It

The Builders suite provides 10 low-code tools directly on the enterprise platform. Form Designer creates dynamic forms with field validation, conditional logic, and backend data binding. Page Designer builds responsive interfaces with drag-and-drop. Workflow Builder orchestrates multi-step approval processes. Rule Builder handles event-based decisions. GIS Designer adds map-based geospatial views for field operations. Everything built inherits the platform's RBAC, audit trails, data residency controls, and SEOM integration by design. The operations team rebuilt the field inspection form in two days, with photo capture, location tagging, approval workflow, and full audit trail, all within approved infrastructure.

Explore Engineering (Builders) →

Business Outcomes

  • The field inspection form was rebuilt in 2 days on governed infrastructure, with access controls, audit trail, and approved data residency
  • Shadow SaaS adoption dropped: the governed builder was faster and more capable than the free-tier alternatives that created the breach
  • Every business-built form, workflow, and page inherits enterprise-grade security and audit compliance by default
  • IT backlog for operational tooling was eliminated, as business teams build governed capabilities without consuming IT delivery capacity

Solve this kind of problem, permanently.

Enterprise Singularity runs 12 of these workflows end-to-end on one platform. See the full platform, or start a conversation with our team.