Use Cases · Service and operations
An incident or threat appears across IT and operational technology.
How it comes together
A signal from IT or operational technology becomes an incident, root cause is found automatically, a governed change applies the fix, and the pattern is captured so the same issue is prevented.
Signals across the ecosystem are correlated into a single incident, with severity set.
Automated root-cause analysis links the incident to the configuration items and assets involved.
A change is raised, assessed and approved, then deployed under control.
The CMDB and asset records are updated so the picture stays true.
The pattern is captured as a problem so the recurring issue is prevented, and threats are auto-remediated.
Root cause is found, the fix is applied and governed, and the recurring issue is engineered out.
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