Use Cases · Value chain

Order to cash

From a customer order to recognised revenue and collected cash.

An order moves as one record from first capture to collected cash, across sales, warehouse, logistics and finance on the same connected model. Risk to the order stays visible while there is still time to act.

  1. 01

    Capture and qualify

    The order is created against the customer 360, with credit and pricing checked as it is booked.

  2. 02

    Reserve and fulfil

    Stock is reserved and fulfilment is orchestrated across warehouse and logistics on the same record.

  3. 03

    Invoice and age

    The invoice is raised in receivables and aged from current to overdue automatically.

  4. 04

    Collect

    Overdue accounts escalate through staged collections, and status is tracked line by line.

  5. 05

    Recognise revenue

    Revenue is recognised in the general ledger, tied back to the originating order.

Outcome

Orders at risk from stock, credit or SLA surface early, on-time delivery rises and days sales outstanding fall.

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